January 2008 Edition
Feature Spotlight: Date Range Search in Workday Summary
Q&A with Technical Support: Session Timeouts
Smart Tip of the Month: Copy Records in Virtual Ticket
Additional Resources: Upgrading Windows 2000 to Windows 2003
Knowledge Builder: New Articles
Feature Spotlight: Date Range Search in Workday Summary
The most recent versions of Job Manager 4.5 now include the ability to search over a date range in the Workday Summary report. Using the Change Condition button in the Workday Summary report, a user can enter a desired date range before executing the report. With the Change Employee permission applied, the user can run Workday Summary reports of a range for any employee.
For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16308
Q&A with Technical Support: Session Timeouts
When logged into Workgroups Portal my session occasionally times out. Why?
Like many other browser based applications, Workgroups Portal has a timeout period to log the user out after a specified time of inactivity. The Remember Me checkbox found on the login screen is a way to keep your session live until the user physically clicks the Logout link in Workgroups Portal. Remember Me sets a session time out cookie in the web browser that is several years into the future.
For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16307
Smart Tip of the Month: Copy Records in Virtual Ticket
Sometimes a record for a folder or document type may need to be duplicated wholly or in part to create a new record. For example, a job may be repeated from month to month with just adjustments in the dates associated with the job. In these cases, a copy operation on a form under the folder or document type would save time and reduce the chances of user error. Knowledge Base article 16306 contains complete details of this solution and examples on its use.
For more information visit:
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16306
Additional Resources: Upgrading Windows 2000 to Windows 2003
Recently, MetaCommunications Technical Support announced that due to limitations between Windows 2000 Server and the most recent versions of Microsoft's .NET technology, the MetaCommunications Application Server will no support Windows 2000 Server in the next major release. In the event that you decide to upgrade your existing systems to Windows Server 2003, below are some links regarding that upgrade process.
http://www.microsoft.com/windowsserver2003/upgrading/w2k/default.mspx
http://www.microsoft.com/windowsserver2003/evaluation/whyupgrade/win2k/w2ktows03-2.mspx
For more information visit:
http://www.meta-comm.com/documentation/
Knowledge Builder
New articles this month
16306 - Copying Records in Virtual Ticket
This article describes how to implement a copy operation for any data type on a form in Virtual Ticket.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16306
16307 - Using Remember Me when logging into Workgroups Portal
This article describes the function of the Remember Me check box which is found on the login screen of Workgroups Portal.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16307
16308 - Utilizing a Date Range Search with Workday Summary
This article describes how to enter a date range when searching with the Workday Summary in Job Manager.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16308
16309 - Windows 2000 Server support to cease in Workgroups 2008
This article provides details regarding the dropping of support for Windows 2000 Server beginning in Workgroups 2008.
http://www.meta-comm.com/support/knowledge_base/article.asp?id=16309
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