MetaCommunications Services

MetaCommunications offers a full line of services to help your organization get the most out of your Digital Storage Manager 2010 system. Our professional services department is staffed with engineers that also know the graphic arts industry. Whether you're a small workgroup with a few users or a multi-site workgroup with hundreds of users, we offer support, training, and implementation services that are affordably priced and tailored to your needs.

Services

Implementation Services

MetaCommunications professional services engineers offer a broad range of services designed to supplement and support the implementation your Digital Storage Manager installation. Working closely with you to understand your needs, our professional services engineers will offer you the appropriate level of services to help you implement your solution. On-site and remote options for Professional Services include:

  • Initial setup and configuration to help you quickly get up and running with your Digital Storage Manager system.
  • Third party integration to share information with accounting, marketing, and other database solutions.
  • Custom development to extend and enhance the functionality of your Digital Storage Manager system.

To discuss your Professional Services needs, contact us.

Training

MetaCommunications provides a variety of training options to fit your environment and budget. Training is available for all MetaCommunications products including Digital Storage Manager and can be tailored to your specific needs. Training is delivered in on or off-site classrooms, or via a web conference online collaborative training environment. Our training staff are Digital Storage Manager experts with years of experience and a background in the graphic arts industries.

To discuss your training needs, contact us.

Turnkey Solutions

Turnkey solutions are available, based on industry standard hardware with database and Digital Storage Manager software preinstalled.

To discuss your turnkey solutions options, contact us.

Software Maintenance & Support

MetaCommunications offers an annual Meta Assurance program that includes technical support and major/minor product upgrades.

Our Support Team is available to ensure you have the best experience possible with your Digital Storage Manager system. Our support engineers are fully trained in all aspects of the system. They are exceptionally clear technical communicators.

Technical support is available via phone, email, and web conference.

Visit our support site for more information.